Privacy Policy

Your Privacy Matters

How we collect, use and protect your personal information when you visit our website or work with us.

Epiphany Leadership and Financial Solutions (“Epiphany,” “we,” “us” or “our”) respects your privacy. This Privacy Policy explains what personal information we collect through eplfinancials.com (the “Website”) and when you contact us, how we use and share it, and the choices you have.

If you become a client, the information you give us to explore or apply for insurance or annuity products is also protected under the federal Gramm-Leach-Bliley Act and the insurance privacy laws of your state. We will give you any separate privacy notice those laws require.

1. Information we collect

Information you give us

  • Contact and consultation forms: your name, email address, phone number, how you heard about us and anything you include in your message.
  • Scheduling: when you book a consultation, the details you enter in our scheduling tool, such as your name, email, phone number and the time you choose.
  • Phone, email and WhatsApp: the information you share when you call, email or message us.
  • Planning and application information: if you decide to work with us, information needed to review your needs or apply for coverage, such as your date of birth, address, income, beneficiaries, existing coverage and, where an insurance company requires it, health information. We only ask for this when it is needed and use it only for that purpose.

Information collected automatically

When you visit the Website, we and our service providers may automatically collect information such as your IP address, browser and device type, pages viewed, the page that referred you, and the date and time of your visit. This is collected through cookies and similar technologies described below.

2. How we use your information

  • To respond to your questions and schedule and hold consultations.
  • To explain options, prepare quotes or illustrations, and help you apply for products you choose.
  • To service your policies or contracts and keep you informed about them.
  • To send you information you ask for, such as guides. You can unsubscribe from marketing emails at any time.
  • To operate, secure and improve the Website, including preventing spam and fraud.
  • To meet our legal, regulatory and record-keeping obligations.

3. How we share your information

We do not sell your personal information, and we do not share it with other companies for their own marketing. We share information only as follows:

  • Insurance companies: with the insurance companies whose products you ask us to quote or apply for, and with service providers they use, such as underwriting and medical information services, when you authorize it.
  • Service providers: with companies that help us run our business, such as website hosting, email delivery, scheduling, customer relationship management and analytics providers. They may use the information only to provide services to us.
  • Legal and regulatory reasons: when required by law, regulation, subpoena or court order, to respond to insurance regulators, or to protect our rights, our clients or others.
  • Business transfers: to a successor if our business is sold, merged or transferred, subject to this policy.
  • With your consent: in any other case where you ask us to or agree to it.

4. Cookies and analytics

Cookies are small files stored on your device. We use:

You can accept or decline non-essential cookies using the banner shown on your first visit, and you can block or delete cookies in your browser settings. Some features may not work properly without cookies. Our Website does not currently respond to browser “Do Not Track” signals.

5. Third-party services and links

The Website links to and uses third-party services, including Calendly (scheduling), WhatsApp (messaging) and social media sites such as YouTube, LinkedIn and TikTok. When you use these services, the information you provide is handled under that company’s own privacy policy, not this one. We are not responsible for the privacy practices or content of other websites.

6. Your choices and rights

  • Access and correction: you may ask to see the personal information we hold about you and ask us to correct it.
  • Deletion: you may ask us to delete your information. We will do so unless we must keep it to meet legal, regulatory or contractual obligations, such as insurance record-keeping rules.
  • Marketing: you may opt out of marketing emails by using the unsubscribe link or contacting us.
  • State privacy rights: depending on where you live, state law may give you additional rights. Insurance information is also protected by state insurance privacy laws, including in Illinois and Indiana. We will respond to requests as required by applicable law.

To make a request, contact us using the details below. We may need to verify your identity before responding.

7. Security and retention

We use reasonable administrative, technical and physical safeguards to protect your information, including encrypted (HTTPS) connections on the Website. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. Please do not send Social Security numbers, policy numbers or health details through the Website’s contact form.

We keep personal information for as long as needed for the purposes described in this policy and as required by law, including insurance record-keeping requirements, and then securely delete or de-identify it.

8. Children’s privacy

The Website is intended for adults. We do not knowingly collect personal information online from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

9. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top shows when it was last changed. Significant changes will be posted on this page.

10. Contact us

If you have questions about this Privacy Policy or want to make a request, contact:

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